[ Tips ] 一分鐘使用導覽
商品編號： 9-821-014 出版日期： 2020/08/11 作者姓名： Kominers, Scott Duke;Stanton, Christopher;Wu, Andy;Gonzalez, George 商品類別： Other 商品規格： 24p 再版日期： 地域： California 產業： Human resource services 個案年度： 2020 - 2020
商品敘述：
In the first half of 2020, worldwide lockdowns caused by the COVID-19 pandemic brought explosive growth to the Zoom Video Communications platform, as people replaced in-person work and social events with videoconferencing. Months into the pandemic, CEO Eric Yuan reflects on his company''s newly central role in society, and considers how to leverage the platform''s broad adoption into sustainable future growth. The case also discusses Zoom''s internal culture -- which prioritized employee and customer happiness -- as well how both the company and its customers faced the transition to remote work.
涵蓋領域：
Business communication;Crisis management;Customer profitability;Employee values;Entrepreneurship;Innovation;Leadership development;Organizational values;Personal growth and transformation;Profitability;Software development and engineering;Strategy;Technology adoption lifecycle;Workplace health and safety
相關資料：
Case Teaching Note, (5-821-018), 32p, by Scott Duke Kominers, Christopher Stanton, Andy Wu, Olivia Hull
哪些人也有訂購？